Terms of Services

ProTouch – Terms of Service

This website is operated by ProTouch. Throughout the site, the terms "we", "us", and "our" refer to ProTouch. ProTouch offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


1 – Online Store Terms & Conditions

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including payment information), may be transferred unencrypted and involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.


4 – Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.


5 – Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We make every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased will meet your expectations, or that any errors in the Service will be corrected.


6 – Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, payment method, or billing/shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases. You agree to promptly update your account and other details so we can complete your transactions and contact you when needed.


7 – Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have control.

You acknowledge that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind.

Any use by you of optional tools is entirely at your own risk and you should ensure that you are familiar with and approve of the terms on which tools are provided by the third-party provider(s).


8 – Third-Party Links

Certain content, products, and services available via our Service may include materials from third-parties.

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have liability for any third-party materials or websites.


9 – User Comments, Feedback, and Other Submissions

If you send creative ideas, suggestions, proposals, plans, or other materials (collectively ‘comments’), you agree that we may edit, copy, publish, distribute, and otherwise use any comments that you forward to us.

We are under no obligation to (1) maintain any comments in confidence, (2) pay compensation, or (3) respond to any comments.

You agree that your comments will not violate any rights of any third-party, contain unlawful, abusive, or obscene material, or contain viruses/malware.


10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.


11 – Errors, Inaccuracies, and Omissions

Occasionally there may be errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct these at any time without prior notice.


12 – Prohibited Uses

You are prohibited from using the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform unlawful acts;
(c) to violate any laws;
(d) to infringe upon our intellectual property rights;
(e) to harass or discriminate;
(f) to submit false information;
(g) to upload malicious code;
(h) to collect personal data without consent;
(i) to spam or scam;
(j) for obscene purposes; or
(k) to interfere with the site’s security.

We reserve the right to terminate your access for violations.


13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

You expressly agree that your use of the service is at your sole risk. All products and services are provided “as is” and “as available” without warranties of any kind.


14 – Indemnification

You agree to indemnify and hold harmless ProTouch, its affiliates, employees, and suppliers from any claim or demand arising out of your breach of these Terms or violation of any law or rights of a third party.


15 – Severability

If any provision is deemed unlawful, void, or unenforceable, the remaining provisions remain valid.


16 – Termination

These Terms are effective unless terminated by you or us. We may terminate your access at any time without notice for violations.


17 – Entire Agreement

These Terms constitute the entire agreement between you and ProTouch regarding the use of our Service.


18 – Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan.


19 – Changes to Terms of Service

We reserve the right to update or change these Terms at any time. Your continued use of the site constitutes acceptance of those changes.


20 – Contact Information

📱 Phone & WhatsApp: 0318-7066966

Contact us

Frequently asked questions

What is the return policy?

We have a 7 day refund and return policy check out this page for detail information

How to register for 1-year Warranty?

Your purchase comes with a 1 year replacement warranty covering manufacturing defects and normal-use issues.

Covered:

  • Internal malfunctions
  • Electrical or mechanical issues not caused by user error

Replacement Process:

Fill out the form on this page to register for warranty and you can also find out this page in the top bar on website

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location but in 3-5 days

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is free all over pakistan

What makes the Protouch Airshot different from other hair multi-stylers?

The Protouch Airshot combines powerful drying technology with multiple styling attachments, reducing drying time while offering versatile styling options. It features negative ion technology to reduce frizz and enhance shine, and it’s more affordable compared to other high-end brands.

What are the power and voltage specifications of the Protouch Airshot?

The Protouch Airshot operates at a standard voltage of 220 -240 Volt , making it efficient and powerful for everyday styling needs.

Does the Protouch Airshot come with a warranty?

Yes, the Protouch Airshot comes with a 1 Year warranty that covers manufacturing defects. For any issues, please contact our customer service team.

How many attachments come with the Protouch Airshot?

The Protouch Airshot includes 5 attachments on top of the main dryer machine - the box includes two curling barrels, a blow brush, air-styling concentrator & Anti-flyaway attachement, providing flexibility to create different styles with ease.