7 Day Refund And Return Policy

We offer a 7-day money-back guarantee from the date of delivery. You are eligible for a refund if:

  • The product is damaged, defective, or not working upon arrival.

  • The product is in its original packaging and condition.

  • You contact us within 7 days of delivery.

Important Notes:

  • If you just change your mind and product has no technical issue, a 30% deduction will be applied to the refund amount.

  • Refund requests for unused products will not be accepted unless defective on arrival.

  • Return shipping is at the customer’s expense unless the product is defective or incorrect.

Refund Process:

  1. Contact us via WhatsApp 0318-7066966 within 7 days of delivery.

  2. Provide your order number, reason for return, and clear photos/videos of the issue.

  3. Once approved, we will provide return instructions.

  4. Refunds will be processed within 5–10 business days after receiving and inspecting the returned item.

Contact us

Frequently asked questions
What is the return policy?

We have a 7 day refund and return policy check out this page for detail information
How to register for 1-year Warranty?

Your purchase comes with a 1 year replacement warranty covering manufacturing defects and normal-use issues.

Covered:

  • Internal malfunctions
  • Electrical or mechanical issues not caused by user error

Replacement Process:

Fill out the form on this page to register for warranty and you can also find out this page in the top bar on website
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location but in 3-5 days
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is free all over pakistan
What makes the Protouch Airshot different from other hair multi-stylers?

The Protouch Airshot combines powerful drying technology with multiple styling attachments, reducing drying time while offering versatile styling options. It features negative ion technology to reduce frizz and enhance shine, and it’s more affordable compared to other high-end brands.
What are the power and voltage specifications of the Protouch Airshot?

The Protouch Airshot operates at a standard voltage of 220 -240 Volt , making it efficient and powerful for everyday styling needs.
Does the Protouch Airshot come with a warranty?

Yes, the Protouch Airshot comes with a 1 Year warranty that covers manufacturing defects. For any issues, please contact our customer service team.
How many attachments come with the Protouch Airshot?

The Protouch Airshot includes 5 attachments on top of the main dryer machine - the box includes two curling barrels, a blow brush, air-styling concentrator & Anti-flyaway attachement, providing flexibility to create different styles with ease.