Order Status
If you recently ordered a Protouch® product and would like to inquire about the status of your order, please submit the information below with order number in the comment section of the form below:
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Frequently asked questions
What is the return policy?
We have a 7 day refund and return policy check out this page for detail information
How to register for 1-year Warranty?
Your purchase comes with a 1 year replacement warranty covering manufacturing defects and normal-use issues.
Covered:
- Internal malfunctions
- Electrical or mechanical issues not caused by user error
Replacement Process:
Fill out the form on this page to register for warranty and you can also find out this page in the top bar on website
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location but in 3-5 days
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is free all over pakistan
What makes the Protouch Airshot different from other hair multi-stylers?
The Protouch Airshot combines powerful drying technology with multiple styling attachments, reducing drying time while offering versatile styling options. It features negative ion technology to reduce frizz and enhance shine, and it’s more affordable compared to other high-end brands.
What are the power and voltage specifications of the Protouch Airshot?
The Protouch Airshot operates at a standard voltage of 220 -240 Volt , making it efficient and powerful for everyday styling needs.
Does the Protouch Airshot come with a warranty?
Yes, the Protouch Airshot comes with a 1 Year warranty that covers manufacturing defects. For any issues, please contact our customer service team.
How many attachments come with the Protouch Airshot?
The Protouch Airshot includes 5 attachments on top of the main dryer machine - the box includes two curling barrels, a blow brush, air-styling concentrator & Anti-flyaway attachement, providing flexibility to create different styles with ease.
